SECURITY STATEMENT

Granite Hills Credit Union has established secure online applications, forms and banking solutions using Secure Socket Layering (SSL) encryption technology. This protects confidential information, such as credit card numbers, online forms and financial data from interception and hacking.

Your account's security is important to us. Firewalls exist both before Granite Hills Credit Union's Online Banking server and before Granite Hills Credit Union's Online Banking private database. SSL utilizes authentication and encryption technology. Plainly said, it's secure.

Granite Hills Credit Union's Online Banking uses an integrated security system to protect your account data from exposure to unauthorized persons. This system is a three-tiered security policy that governs all aspects of Granite Hills Credit Union's Online Banking Service. Each tier governs a unique aspect of your Granite Hills Credit Union Online Banking session and transactions with the Credit Union. These policies form a rigid security implementation that enables members to conduct business with the Credit Union via the Internet with an extremely high degree of security.
At no time does anyone from the outside world have access to the Credit Union's database via the Internet. Any and all requests for data must pass through two distinct validation and control centers. Each request and answer is logged at each stop through the firewall. Additionally, any suspicious activity is logged and causes an alarm.

Encryption occurs for all information going to and from both you and Granite Hills Credit Union's Online Banking. Plainly stated, encryption is "mumbo jumbo." Encryption takes meaningful text and numbers and scrambles them into numerical nonsense before transmitting them across the Internet. This process uses complex mathematical formulas to create a key that is used to translate the "mumbo jumbo" nonsense back into meaningful data. There are billions of potential keys and a different one is used for each online session. The key to be used is established when the online connection is made between your computer and Granite Hills Credit Union's Online Banking. Your next online session will use a completely different key!

Your personal account also has an additional two layers of security surrounding it - your PIN (Personal Identification Number) and your Password. Both are individual codes specific to your account only. Additionally, Granite Hills Credit Union's Online Banking system will automatically lock access to your account should three unsuccessful attempts be made to access your account.

If You Have Questions

If you have questions, please email, call us toll free at
1-888-996-5328 or write to us at:

Granite Hills Credit Union
328 North Main Street
Barre, VT 05641-4126
Contact
Barre
328 North Main Street
Barre, VT 05641
Phone: 802-522-5000
Toll Free : 888-996-5328
Fax: 802-522-5020

Hours
Lobby
Mon-Fri 8:30 a.m.-5:00 p.m.

Drive-up
Mon-Fri 8:00 a.m. - 5:00 p.m.

Montpelier
One National Life Drive
Montpelier, VT 05604
Phone: 802-229-7216
Toll Free : 888-996-5328
Fax: 802-229-7158

Hours
Mon-Fri 9:00am-3:00pm

Scott Roberts, FSO (229-7315)
is available 8 am to 4:30 pm.

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To Report a Lost/Stolen Card AFTER BUSINESS HOURS:
Mastercard Debit Card: Call 1-800-627-8372
Visa Credit Card: Call 1-800-847-2911

Granite Hills Credit Union is a locally managed, not for profit financial institution open to anyone who lives or works or worships in Washington or Orange Counties of Vermont and their families.

Your savings federally insured to at least $250,000 and backed by the full faith and credit of the United States Government National Credit Union Administration, a U.S. Government Agency

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