GRANITE HILLS VISA
FRAUD PROTECTION TEXT ALERTS
smsGuardian™



If you have a Granite Hills Visa card, you can enroll in our new smsGuardianTM anti-fraud text alert notification service that sends transaction alerts directly to your mobile phone or other SMS-enabled device.

If you receive a text about a transaction that you think is fraudulent, you can reply immediately and your card will be blocked from further criminal activity.

This added layer of security enables fraudulent activity to be identified and stopped immediately which significantly reduces the likelihood that subsequent unauthorized transactions will occur.

Here's an example of an alert:

Guardian Alert on card 1234 at XYZ Store for $500.00. Reply AA1234NO if unauthorized. Reply STOP to cancel alerts.

If you receive this message and the purchase is legitimate, do nothing. If the purchase is fraud, reply "A1234NO" and your card will be blocked. This service can be cancelled anytime by replying with the message "STOP". *
  • Enrollment enables the service for one year.
  • Prior to expiration, you will be notified and will be able to text a reply to renew.
  • Changing mobile service providers may require you to re-enroll your mobile device.
  • The cell phone or mobile device must have the ability to send and receive text messages and the use of "short codes" must not be blocked.
  • You are responsible for any text messaging fees from your phone or tablet service carrier. Message and data rates may apply.
Enroll for this valuable service today



Learn more about our VISA Gold Card.
Contact
Barre
328 North Main Street
Barre, VT 05641
Phone: 802-522-5000
Toll Free : 888-996-5328
Fax: 802-522-5020

Hours
Lobby
Mon-Fri 8:30 a.m.-5:00 p.m.

Drive-up
Mon-Fri 8:00 a.m. - 5:00 p.m.

Montpelier
One National Life Drive
Montpelier, VT 05604
Phone: 802-229-7216
Toll Free : 888-996-5328
Fax: 802-229-7158

Hours
Mon-Fri 9:00am-3:00pm

Scott Roberts, FSO (229-7315)
is available 8 am to 4:30 pm.

Click here for ATM locations in Vermont and Nationwide.


To Report a Lost/Stolen Card AFTER BUSINESS HOURS:
Mastercard Debit Card: Call 1-800-627-8372
Visa Credit Card: Call 1-800-847-2911

Granite Hills Credit Union is a locally managed, not for profit financial institution open to anyone who lives or works or worships in Washington or Orange Counties of Vermont and their families.

Your savings federally insured to at least $250,000 and backed by the full faith and credit of the United States Government National Credit Union Administration, a U.S. Government Agency

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